elho urges consumers who have an elho greenville planthanger (stated at top) to remove this product from their (balcony)railing immediately. The planthanger is available since January 2020 in five colours and in a single and long version. Due to an error in the design in combination with high temperatures outside, the balcony hook can deform and makes it possible to fall off of a (balcony)railing. This could lead to unsafe situations in which a person could be seriously injured.

elho urges consumers who have an elho greenville planthanger to remove the product and report this to our customer service via contact@elho.com stating ‘recall elho greenville planthanger’. The customer service team will advise you on how to return the product and provide you with a refund. For questions, you can contact the number: +31 13 751 57 50 (during office hours) or send an email to contact@elho.com.

elho apologizes for this inconvenience.